How are we different?
Greater convenience :- Convenient ticket booking facility in Akbar Bus offices
- Multiple telephone lines for ticket enquiries
- Professionally managed staff
- Convenient office locations
Well maintained buses:
- Volvo engineers provides supervision and guidance for the maintenance of the Volvo buses
- Akbar Bus also have service staff professionally and Certified.
- Akbar Bus is having well equipped, full fledge services
- Regular and preventive maintenance is schedulded and rigorously monitored to ensure condition of the Volvo buses
- Customer’s convenience,Valuable time, and safety are the key priorities of the Akbar Bus
- Akbar buses are equipped with world’s based safety features for safety of our valuable customers
- Akbar bus drivers are professionally trained and certified.
- Akbar bus onboard staff can be easily identified with Akbar Volvo uniform
- The staff can communicate in regional and English language
- Less vibration
- Less noise
- High quality suspension
- Comfortable seating arrangement
- Ample space for luggage
- Overhead compartments for Cabin bag
- Can Holder
- Ample leg space with leg rest
- Onboard flat screen T.V. and DVD Player for digital entertainment
- Like flight interior for long routes
- Convenient pickup and dropping points
- Convenient halts to ensure that hygene and quality food during their journey
Boarding of Passengers:
Passengers shall report at the boarding point at least 15 minutes prior to the scheduled departure. Passengers who do not report on time will be termed as NO-SHOW passenger and will be denied boarding and not entitled for any refund of the ticket amount.Akbar Tours And Travels reserves the right to deny boarding to passengers who are under the influence of alcohol or owing to any misconduct of behavior/critically ill/stretcher borne which may not be deemed safe for travel by Akbar Tours And Travels.
Passenger shall present valid e-Ticket along with a valid photo identity card of at least one of the passengers of the group issued by one the government authority other wise they will be denied boarding and not entitled for refund.
Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law.Maximum baggage allowed per passenger is 15 Kgs, Excess baggage will be charged as per Akbar Tours And Travels rules. Akbar Tours And Travels shall not take responsibility in the event of loss or damage to the passenger luggage. Akbar Tours And Travels reserves the right to disallow any excess baggage carried by the passengers.
Cancellation / Refunds:
For ticket cancelled before 12 hours prior to the schedule time of departure 75% shall be deducted on the fare, 5 hours prior to departure 50% shall be deducted on the fare.No refund for the tickets cancelled Between 3-0 hours the schedule time of departure . No refund will be given to NO-SHOW passenger who do not report at the boarding point on time.Note: Only bonafide passengers holding valid Akbar Tours And Travels tickets booked at Akbar Tours And Travels counters are allowed to cancel tickets and collect refund at counter. It is mandatory to show original photo identity card at the time of cancellation.Cancellation of tickets purchased through Web should be done through Web only.
|Cut Off Time
Delay of Service:
Akbar Tours And Travels may delay a bus without any prior notice in case of circumstances beyond its control. In such circumstances Akbar Tours And Travels delays a bus more than 2 hours. Akbar Tours And Travels may reschedule the journey on the next Akbar Tours And Travels service in the same sector subject to availability without any extra charge based on the passenger's conveyance or enable the full refund of the ticket as paid by the passengers. The passenger will have to cancel or reschedule the ticket before the departure of the delayed service else the ticket will become a NO-SHOW and will not be entitled to any refund or reschedule. Akbar Tours And Travels is not responsible for the delays caused enroute due to unavoidable circumstances like traffic jams etc.
Cancellation of service:
Akbar Tours And Travels may cancel a service without any prior notice in case of circumstances beyond its control. In such circumstances Akbar Tours And Travels shall either reschedule the journey for travel on the next Akbar Tours And Travels service in the same sector, Subject to availability without any extra charge based on the passenger's conveyance or enable a full refund of the ticket as paid by the passenger and shall be under no further liability to the passenger. The passenger will be required to collect the refund from the point of purchase.
In case of any breakdowns enroute Akbar Tours And Travels will refund the amount on a prorata basis at the Akbar Tours And Travels booking counters situated at the origin or destination of the journey. Akbar Tours And Travels will not make any alternate arrangements of travel for breakdowns enroute. Akbar Tours And Travels is not responsible for any breakdowns of audio, video and air conditioning equipment enroute or in the middle of the journey.
Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law.Maximum baggage allowed per passenger is 15 Kgs, Excess baggage will be charged as per the Akbar Tours And Travels rules. Akbar Tours And Travels shall not take responsibility in the event of loss or damage to the passenger luggage. Akbar Tours And Travels reserves the right to disallow any excess baggage carried by the passengers.
Akbar Tours And Travels does not allow any pets on board its service.